General Terms and Conditions

1. Scope

These General Terms and Conditions apply to all orders placed through our online shop by consumers and entrepreneurs.

A consumer is any natural person who enters into a legal transaction for purposes that cannot be predominantly attributed to their commercial or self-employed professional activity. An entrepreneur is a natural or legal person or a legal entity that, when entering into a legal transaction, acts in the course of their commercial or self-employed professional activity.

For entrepreneurs: If the entrepreneur uses general terms and conditions that contradict or supplement these, their validity is hereby rejected; they will only become part of the contract if we have expressly agreed to them.

2. Contracting Parties, Conclusion of Contract, Correction Options

The purchase contract is concluded with WEIM GmbH.

By listing the products in the online shop, we make a binding offer to conclude a contract for these products. You can initially add our products to the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the ordering process. The contract is concluded when you accept the offer for the products contained in the shopping cart by clicking the order button. Immediately after submitting the order, you will receive another confirmation by email.

3. Contract Language, Storage of Contract Text

The language(s) available for concluding the contract: German, English

We store the contract text and send you the order data and our general terms and conditions in text form. For security reasons, the contract text is no longer accessible via the internet.

4. Subject Matter of the Contract

4.1 Product Description

Please note that the respective product description is an essential part of the contract.

4.2 Product Images

Without prejudice to your statutory warranty rights, we would like to draw your attention to the following special features. If you have any questions, please contact us:

Due to individual screen configurations (e.g., resolution and brightness), slight deviations between the displayed and actual product colors are possible.

For wooden products , natural variations in the grain, structure, and color of the wood are possible.

5. Delivery Terms

 Delivery Options

We ship the products to the delivery address specified in the ordering process.

You generally have the option of picking up the products at WEIM GmbH, Unterste Diembänken 12, 32584 Löhne, Germany, during the following business hours: by prior arrangement

6. Payment

6.1 Due Date and Late Payment

The price is due upon conclusion of the contract unless a later time is specified in the following payment terms.

For consumers: In the event of late payment, we reserve the right to charge you a fee of 1.50 euros per reminder on the second and every subsequent reminder. You retain the right to prove that a lower amount of damage was incurred. Further claims remain unaffected.

For entrepreneurs: In the event of late payment, we reserve the right to charge you statutory default interest at a rate nine percentage points above the base interest rate, as well as a flat-rate fee of 40 euros. Further claims remain unaffected.

6.2 Payment Methods

In our shop, the following payment methods are generally available to you.

Prepayment
If you select prepayment as the payment method, we will provide our bank details in a separate email and deliver the goods upon receipt of payment.

Cash on collection
You pay the invoice amount in cash upon collection.

Credit card
You provide your credit card details during the ordering process. Your card will be charged immediately upon submission of the order.

Klarna
In cooperation with the payment service provider Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden ("Klarna"), we offer you the following payment options. Unless otherwise stated below, payment via Klarna requires a successful address and credit check and is made directly to Klarna. Further information is available for the respective payment option and in the ordering process.

Installment payment via Klarna
You can pay the invoice amount in up to 36 monthly installments. Some orders may require a down payment. Payment is due according to Klarna's payment plan. The installment payment method via Klarna is only available to consumers.

Klarna may offer registered and selected Klarna customers additional payment options in their customer account (e.g., interest-free installment plans). However, we have no influence over the offering of these options; any additional individually offered payment options concern your legal relationship with Klarna. Further information on this can be found in your Klarna account

Immediate payment via Klarna
To pay the invoice amount immediately via Klarna, you must have a Klarna account and a bank account authorized for online banking, verify your identity accordingly, and confirm the payment instruction. No credit check is performed when paying via Sofort. Your account will be charged immediately upon submission of the order. Further information is available during the ordering process.

PayPal, PayPal Express
To pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, verify your identity with your login details, and confirm the payment instruction. The payment transaction is carried out by PayPal immediately upon submission of the order. Further information is available during the ordering process.

PayPal may offer registered and selected PayPal customers additional payment options in their customer account. However, we have no influence over the offering of these options; any additional individually offered payment options concern your legal relationship with PayPal. Further information on this can be found in your PayPal account.

7. Right of Withdrawal

Consumers have the statutory right of withdrawal as described in the withdrawal policy. No voluntary right of withdrawal is granted to entrepreneurs.

8. Retention of Title

The product remains our property until full payment has been received.
For entrepreneurs, in addition: We reserve title to the product until all claims arising from an ongoing business relationship have been fully satisfied. You may resell the goods subject to retention of title in the ordinary course of business; you shall assign to us all claims arising from such resale – regardless of whether the goods subject to retention of title are combined with or mixed with a new item – in the amount of the invoice amount in advance, and we accept this assignment. You remain authorized to collect the claims, but we may also collect them ourselves if you fail to meet your payment obligations. We will release the securities due to us at your request to the extent that the realizable value of the securities exceeds the value of the outstanding claims by more than 10%.

9. Transport Damage

For consumers: If goods are delivered with obvious transport damage, please report such defects to the delivery person as soon as possible and contact us immediately. Failure to report or contact us has no consequences for your statutory claims and their enforcement, in particular your warranty rights. However, you help us to assert our own claims against the carrier or transport insurance.

For entrepreneurs: The risk of accidental loss or deterioration passes to you as soon as we have handed over the goods to the carrier, freight forwarder, or other person or entity appointed to carry out the shipment.

10. Data Backup

You are responsible for properly and regularly backing up your data. We are not liable for damages resulting from data loss if you could have avoided the data loss by performing regular and complete data backups.

The above limitation does not apply to claims for damages caused by us, our legal representatives, or our vicarious agents

• involving death, personal injury, or illness
• resulting from intentional or grossly negligent breach of duty, or fraud
• involving a breach of essential contractual obligations, the fulfillment of which is necessary for the proper performance of the contract and on whose compliance the contracting party may normally rely (cardinal obligations)
• within the scope of a guarantee promise, to the extent agreed, or
• to the extent that the scope of the Product Liability Act provides for it.

11. Warranty and Guarantees

11.1 Statutory Liability for Defects

Unless expressly agreed otherwise below, statutory liability for defects applies.

The following limitations and shortened time limits do not apply to claims for damages caused by us, our legal representatives, or our vicarious agents

• involving death, personal injury, or illness
• resulting from intentional or grossly negligent breach of duty, or fraud
• involving a breach of essential contractual obligations, the fulfillment of which is necessary for the proper performance of the contract and on whose compliance the contracting party may normally rely (cardinal obligations)
• within the scope of a guarantee promise, to the extent agreed, or
• to the extent that the scope of the Product Liability Act provides for it.

Limitations for Entrepreneurs

For entrepreneurs, our own statements and the manufacturer's product descriptions included in the contract shall be the only agreement on the condition of the goods; we assume no liability for the manufacturer's public statements or other advertising claims. For entrepreneurs, the limitation period for claims for defects in newly manufactured goods is one year from the transfer of risk. The preceding sentence does not apply to an item that has been used in accordance with its customary use for a structure and has caused its defect.

The statutory limitation periods for the recourse claim under Section 445a of the German Civil Code remain unaffected.

Notice to Traders

Traders are subject to the duty to inspect and notify defects as set out in Section 377 of the German Commercial Code. If you fail to notify defects as required, the goods shall be deemed accepted, unless the defect was not detectable upon inspection. This does not apply if we have fraudulently concealed a defect.

11.2 Guarantees and Customer Service

Information on any additional guarantees that may apply and their exact terms can be found for each product and on special information pages in the online shop.

Customer service: info@weim24.de

12. Liability

For claims for damages caused by us, our legal representatives, or our vicarious agents, we shall always be liable without limitation

• involving death, personal injury, or illness,
• resulting from intentional or grossly negligent breach of duty,
• within the scope of a guarantee promise, to the extent agreed, or
• to the extent that the scope of the Product Liability Act provides for it.

In the event of a breach of essential contractual obligations, the fulfillment of which is necessary for the proper performance of the contract and on whose compliance the contracting party may normally rely (cardinal obligations), through slight negligence on our part, our legal representatives, or our vicarious agents, liability is limited to the damage foreseeable at the time of concluding the contract, which must typically be expected to occur.
All other claims for damages are excluded.

13. Dispute Resolution

We are not obliged to participate in a dispute resolution procedure before a consumer arbitration board, nor are we prepared to do so.

14. Final Provisions

If you are an entrepreneur, German law applies, excluding the UN Convention on Contracts for the International Sale of Goods.

If you are a merchant within the meaning of the German Commercial Code, a legal entity under public law, or special public-law assets, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is our registered office.